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Privacy Policy

Helmet City Privacy Policy

Customer Privacy

Helmet City is committed to protecting the privacy of its customers. We only collect information about you that is required to process your order to give you the best possible service. All information collected will only be used in accordance with the Data Protection Act 1998. We only send promotional email or mail to you with your prior consent and do not pass any of your information to third parties without first gaining your explicit consent.

Details we require

The following information will be required for us to process your order and notify you of your order status.

  • · Your Name
  • · Company Name ( if applicable )
  • · Address
  • · Email address
  • · Contact Telephone Numbers
  • · Credit or Debit card details

We will never collect sensitive information about you without your explicit consent.  When a customer 'Checks Out' as a guest, a simple account is created and an email is sent with a password. This enables our customer to login and track their order, contact us and raise returns notes etc.

You can check the information that we hold about you by logging into our web site and using the contact us form on our "About Us - Helmet City" page, or emailing sales@helmetcity.co.uk. If you find any inaccuracies we will delete or correct it promptly.

Security of personal information

When you enter credit card information on the Helmet City web site we use secure servers to ensure that all details are encrypted at your browser before they are sent to us. We do not store credit card details collected by any order process, e.g. online or telephone orders.

In order to track the patterns and behaviours of our customers we may use various means including the use of a cookie. As this is stored on your browser you can usually modify your browser to prevent this happening. If you have any questions/comments about privacy, you should log onto our website and use the contact us form on our "About Us - Helmet City" page or email us at info@helmetcity.co.uk.

Data Protection

The Data Protection Act 1998 requires us to be open about our holding and use of personal data. Helmet City is committed to upholding the eight Data Protection Principles of good information handling practice and will protect and uphold your rights at all times.

Click here for Online Ordering 'Safe and Secure' Information.